Frequently Asked Questions
Everything you need to know about shopping with Frye & Co.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 5-7 business days within the continental U.S. Expedited and overnight options are available at checkout for an additional fee.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return or exchange.
How do I care for my Frye & Co. leather products?
To maintain the quality of your leather goods, we recommend using a soft, dry cloth to wipe away dirt. Apply a high-quality leather conditioner periodically to prevent drying and cracking.
Do you offer international shipping?
Currently, Frye & Co. ships to all 50 U.S. states and select international territories. Shipping costs and delivery windows vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment billing.